LEGAL

Privacy Policy

Your privacy and personal information are handled with care, discretion and transparency.

INFORMATION WE COLLECT

We may collect personal information such as your name, email address, phone number, shipping address and billing details when you place an order, contact us or interact with our website.

Certain technical information including device type, browser information, IP address and browsing behaviour may also be collected through cookies and analytics tools to help improve the website experience.

Payment information is securely processed through trusted third-party payment gateways. ANVERA does not directly store your complete payment or card details on its servers.

HOW YOUR INFORMATION IS USED

Information collected through our website may be used to:

  • Process and fulfil orders
  • Provide shipping and order updates
  • Respond to enquiries and customer support requests
  • Improve website functionality and customer experience
  • Communicate important updates regarding products or services
  • Prevent fraudulent or unauthorised activity

We only use information in ways that are relevant to delivering and improving the ANVERA experience.

PAYMENT SECURITY

Payments made on our website are securely processed through trusted third-party payment providers including Razorpay and associated banking partners.

Sensitive payment information is encrypted and handled directly by the payment gateway providers in accordance with industry security standards.

ANVERA does not store full card details, CVV information or sensitive banking credentials on its servers.

SHIPPING & ORDER COMMUNICATION

To fulfil and deliver orders, certain customer information including name, address and contact details may be shared with trusted logistics and shipping partners.

This information is used strictly for delivery, tracking and customer support purposes.

Order updates, shipping confirmations and service-related communication may be sent through email, SMS or WhatsApp where applicable.

COOKIES & ANALYTICS

Our website may use cookies and similar technologies to improve performance, understand visitor behaviour and enhance the browsing experience.

Analytics tools may collect anonymous usage data including page visits, session duration and interaction behaviour.

You may choose to disable cookies through your browser settings, although certain features of the website may function differently as a result.

THIRD - PARTY SERVICES

ANVERA may use carefully selected third-party services including:

  • Payment gateway providers
  • Shipping and logistics partners
  • Analytics and performance tools
  • Email communication platforms

These services operate independently and may have their own privacy practices and policies.

We encourage users to review the privacy policies of any external platforms or services used while interacting with our website.

DATA PROTECTION

We take reasonable technical and organisational measures to protect customer information against unauthorised access, misuse, loss or disclosure.

While we strive to maintain secure systems and processes, no online platform or digital transmission can be guaranteed to be completely secure at all times.

YOUR RIGHTS

You may request access, correction or deletion of personal information shared with ANVERA, subject to applicable legal and operational requirements.

For privacy-related requests or concerns, users may contact us directly through the contact information provided below.

POLICY UPDATES

This Privacy Policy may be updated periodically to reflect operational, legal or technical changes.

Updated versions will be published on this page with revised effective dates where applicable.

Continued use of the website following updates constitutes acceptance of the revised policy.

CONTACT

For questions regarding this Privacy Policy or the handling of personal information, please contact:

ANVERA
Ankitanex Glamira Private Limited
Email: support@anvera.international